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Forum Discussion

ROYW1000's avatar
ROYW1000
Aspirant
Aug 08, 2016

Ready Nas 104 Wont connect to Cloud

Hi   I have had intermittent issues connecting the NAS to the ready cloud. I have deleted the NAS and tried to add it again but as soon as I toggle the Ready Cloud Button I get the 2 green ticks an...
Installation & Upgrade
mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Aug 09, 2016

Your NAS now shows the correct serial number and MAC addresses. Please try joining it to ReadyCLOUD again.

ROYW1000's avatar
ROYW1000
Aspirant
Aug 09, 2016

Hi

 

This is now working fine thank you.

 

Is it likely to loose the MAC and Serial Number again if I upgrade the firmware or is this now fixed for all future updates.

 

Thanks

Roy

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Aug 09, 2016

    It would be unlikely that this would happen again on your system.

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