NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JJJCR
Jul 03, 2012Aspirant
Ready NAS Backup Exec
hi gurus, i had ReadyNAS Pro 4 and had installed Symantec RALUS Agent.
If i checked the Addon logs it shows that Symantec RALUS Agent is running.
I'm using SymantecBE 12.5 under windows 2003 OS, when I go to the selection according to the post I had read from this site.
That ReadyNAS should be found under Favorites/Linux Unix Server.
But the ReadyNAS is not found under Favorites/Linux Unix Server, it's under AD Domains on BackupExec.
And every time I tried to select it, BackupExec shows that Symantec Agent is not running. But ReadyNAS logs shows its running.
Any ideas for this?
Thanks in advance.
If i checked the Addon logs it shows that Symantec RALUS Agent is running.
I'm using SymantecBE 12.5 under windows 2003 OS, when I go to the selection according to the post I had read from this site.
That ReadyNAS should be found under Favorites/Linux Unix Server.
But the ReadyNAS is not found under Favorites/Linux Unix Server, it's under AD Domains on BackupExec.
And every time I tried to select it, BackupExec shows that Symantec Agent is not running. But ReadyNAS logs shows its running.
Any ideas for this?
Thanks in advance.
1 Reply
- JJJCRAspirantHi guys, to any one who might encounter same problem. Please check below.
I was able to solve it, by trawling Google. Thanks Mr. Google :)
Here's the link: http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=TECH148189
Basically, you need to change the default port of ndmp (network data management protocol), from 10000 to any port that is not being used.
Here's the details on that link above: (you have to make this changes where the symantec backup exec is installed)
1. type netstat -ano | find "10000"
2. You will see that port 10000 is being used by the sytem already.
3. go to command prompt, at cmd window
4. type: cd C:\WINDOWS\system32\drivers\etc\
5. type dir, you will notice that there is a file name "services"
6. type: "notepad services" or open the file with any editor you want
7. at the editor browse to the end of the file (you can press Ctrl + end if you are using notepad)
8. at the end of the file add this to change the default port of the ndmp
9. ndmp 87870/tcp #any comment that you want (remember to press enter)
ndmp 87870/udp #any comment again (press enter)
(port number can be any number as long as it's not used by the system)
(port i had written above is just for example purposes you can write any lucky port number that you want :) )
10. save notepad and exit
11, stop the symantec backup services (services.msc) and restart again the service
12. try again to select and browse to the ReadyNas Netgear device and you will be able to select the folders already
(Provided you type the correct username and password, username: Admin password: your password)
Hope this helps someone, who might encounter same problem. :)
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!