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Forum Discussion
silverjay9
Jan 26, 2016Aspirant
Ready NAS Duo RND2110 V2 The Power light, ACT light and both drive lights flash every 5 seconds
My Naz Duo RND2110 v2 has worked perfectly since the end of 2013 when i set it up but out of the blue when it switched on last week i hade the power light, act light and both little green drive light...
JennC
Jan 26, 2016NETGEAR Employee Retired
Hello silverjay9,
Welcome to the community!
You mentioned you have tried the reset button at the rear panel, do you have full back up of the files? Please note that resetting to factory defaults will not only delete the configuration you have but also all the data.
You can also try connecting the NAS straight to the computer that has the RAIDar. If RAIDar still doesn't see it, remove the disks. (Please make sure you label the disks, it is important that you put them back to their respective bays when you inserting them to the NAS)
Once disks are out, check if RAIDar detects the NAS. If it still doesn't, try another computer. Make sure you are using a known working cable. If all get you the same results, it may be best you contact support to check for it warranty.
Regards,
silverjay9
Jan 27, 2016Aspirant
Hi Jenn
thank you for both the welcome and the help. i have gone through your advised list one by one to no avail all the lights still blink and the fan remaines constantly on. unfortunatley my warrenty ran out quite a while ago so i guess it is time to go shopping again!
thanks and kind regards, Silverjay9.
- JennCJan 27, 2016NETGEAR Employee Retired
Hello silverjay9,
The idea of connecting the NAS straight to the computer is to eliminate the possibility of the network's router isn't giving out a valid IP and not seeing the NAS. The purpose of removing the disks is to check if the chassis is still good because RAIDAr should still be able to detect your chassis with or without any disks inserted. And since there is no DHCP between the connection of the NAS and computer (direct connection), the NAS will use its default IP address.
If your NAS isn't still detected by the RAIDar without any disks, then that must be it. The problem here is retrieving the data. The model you have is already EOL, so if you are going to get a new ReadyNAS, that will be a ReadyNAS OS6 version. If your disks till have data and they are important to you, there is a hope to be able to retrieve the data using the ReadyNAS OS6, that is through support team. I suggest contacting them first before doing anything when retrieving the data from the disks used on a legacy NAS to a ReadyNAS OS6.
This may also give you idea: http://kb.netgear.com/app/answers/detail/a_id/29875
Hope this help!
Regards,
- StephenBJan 27, 2016Guru - Experienced User
Can you also confirm that you have a v2 (many v1 owners think they own a v2). Check this guide: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Also, if you are the original purchaser, then the NAS should still be under warranty (which is 3 years). So you should contact support - if you are covered, they will send you a replacement unit, even though your duo is EOL.
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