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Forum Discussion
johnfromen6
Nov 28, 2024Aspirant
Ready NAS Pro Business - No Access to Frontview
Hi I've searched this forum quite a bit and whilst I see there are some workarounds for the "unsupported protocol ERR_SSL_VERSION_OR_CIPHER_MISMATCH" problem that I'm having the solutions all depen...
johnfromen6
Nov 29, 2024Aspirant
Thanks Stephen. I'll try that but apologies this is new to me. Am I looking for a file called "about:config" and editing it? Where would that file be? I've tried putting it into a search of my C Drive but it doesn't seem to come up with it. Sorry if this is a stupid question.
StephenB
Nov 29, 2024Guru - Experienced User
johnfromen6 wrote:
Am I looking for a file called "about:config" and editing it?
It's not a file.
Just enter about:config in the address bar of FireFox.
- johnfromen6Nov 29, 2024Aspirant
Thanks again Stephen. I've done that and I just get a time out message when accessing myip/admin. I've also tried setting security.tls.version.enable-deprecated to true instead of the default false and that has made no difference. If I put myip/shares in to the browser I can access the NAS drive so I know it's on the network. Raidar finds it too. Any other suggestions?
Cheers
- StephenBNov 29, 2024Guru - Experienced User
johnfromen6 wrote:
I've done that and I just get a time out message when accessing myip/admin.
Which suggests there is another problem.
Are you getting the timeout after you enter the admin password? Or is it happening before then?
Do you have a backup of the files?
- johnfromen6Nov 29, 2024Aspirant
Thanks it's happening before I get to the user/password. I do get to user/password when I enter myip/shares though. Unfortunately I don't have a backup of the files (6TB used of 12TB) (I assume you're asking that because you're thinking a factory reset)?
In case it makes a difference this is happening with two separate NAS drives.
Cheers
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