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Forum Discussion
pipis89
Oct 26, 2016Aspirant
Ready Nas update Fail and storage
Hello everyone..!!! I already have my Nas 3 year nows..I am using it on my job as surveyor enginier and i today i had a problemme...!!! After a reboot it says to me a message that it couldnt mount f...
- Oct 26, 2016
O.K. You had 6.1.4 on this unit and tried to use 6.1.5 to fix it using USB Boot Recovery.
I had a look at the system remotely and manually updated it to 6.5.2 and it came up fine. Also then updated it from 6.5.2 to 6.6.0 without any problems.
StephenB
Oct 26, 2016Guru - Experienced User
The flash memory issue points towards a hardware failure in the chassis.
The warranty on the RN104 is three years, so check the purchase date - you might still be covered by the warranty.
Support might have some other way of reloading the flash, so you might want to contact them. There is a USB recovery procedure, but I'd wait for a Netgear response before trying it.
As far as your data goes - if the disks are ok (no reason to think they aren't) the disks can be placed in another OS 6 NAS, and the data should be intact.
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