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Forum Discussion
Ready Nas wont Boot
Hello, Have a Ready Nas RN10400. I applied yesterday a firmware update on the device which seemed to go well. It rebooted, came back up and everything was working as it should. I came to the devic...
this just happened to me! DO NOT let it boot all the way. if it crashes during the resync that my happen you will lose everything.
I have seem multiple people recoment booting it into read only mode, and getting evertyhing valuable off of it.
I hope this helps you not have to go through what I did this weekend of losing everything after the resync failed.
Good to know - how do you boot into read only mode? I'll have to try that tonight and see if I can than pull my data off.
So - this afternoon - even though the drives say they are healthy and good - If I remove drive 3 from the bay, the system will now boot up. The problem with that is that its showing my raid 5 as red and inactive - and when I put a new drive in bay 3 - its greyed out and wont allow me to add it to the raid. So im not sure if this means that I have lost everything or where to go from here. If I cant get this to work, think im just going to build a PC with hot spares and a raid card and not mess with this system anymore. Pretty sad that you cant even contact support without having to pay a fee. Wont purchase another netgear product because of this. Any thoughts on how to turn my raid active again and to have it sync up with the replaced drive?
unfortunately no... I had to whipe mine. yeah I'm not overly happy with netgear or their support, but the mods of this forum have been helping me, DO NOT whipe it before you hear from them... they may be able to save it, and if not, then you have lost nothing that you wouldn't lose anyway.
sorry this happened to you... I learned my lesson, don't push firmware...
Have learned mine as well - guessing the mods will respond eventually, nothing I have to do on my part to get them to respond?
Hi BluePoet,
Could you please enable "Secure Dianostic Mode" on System->Settings->Support, and tell me the port number? Our engineer will look into your box.
And may I ask why you removed disk 3 and boot up? Is there anything abnormal with disk 3?
Thanks,
-Leia
Morning Leia,
Port number is 49786.
I removed the 3rd drive because the system would not boot up otherwise. It froze last night on me. I upgraded the firmware on Sunday. Monday morning the NAS was frozen and would not respond, had to unplug it to get it to turn back on but then it would not boot up all the way. Tried to reinstall the firmware but that didnt fix the issue. So I thought, may a drive it causing the issue. I took all the drives out and put them back in one at a time and tried to boot each time. It was loading up till I got to the 3rd drive and once it was back in, the system would not boot back up. I had another spare drive here so I put it in its place and the unit is up but it says the raid is inactive and it wont do anything with the new drive. I see in the log files that its created snap shots of everything but I dont see any other error messages.
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