Forum Discussion

wolay84

Aspirant

Aug 17, 2016

Solved

ReadyCLOUD can't delete shared user

Hi, I can't delete user on page ReadyCLOUD >shared folders>e-mail user.

Other Discussions

BrianL2
Aug 22, 2016
Hi wolay84,

Thanks for your feedback. I'm glad that this ReadyCLOUD user has been removed from your system. I was about to suggest to disable or totally leave the Cloud to see if that helps. Kindly mark this thread closed by clicking the "Accept as Solution" button in one of the responses that you received.

Kind regards,

BrianL
NETGEAR Community Team

BrianL2

NETGEAR Employee Retired

Aug 18, 2016

Hi wolay84,

Are you logged in as admin in the ReadyCLOUD portal when trying to delete this user? You can also delete the ReadyCLOUD accounts in the admin page under Accounts -> Cloud Users.

Hope this helps!

Kind regards,

BrianL
NETGEAR Community Team

wolay84
Aspirant
Aug 18, 2016
1.Yes, I logged as admin in the ReadyCLOUD portal when trying delete. Not working.

2. When try delete in admin page I see this:
- BrianL2
  NETGEAR Employee Retired
  Aug 18, 2016
  Hi wolay84,
  
  Thanks for the info. Can you confirm if this ReadyCLOUD user (account) has been successfully migrated to SSO?
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team
  - wolay84
    Aspirant
    Aug 22, 2016
    Hi,
    
    I thing so. On admin pagen was change my user name to email