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Forum Discussion

octoday's avatar
octoday
Tutor
Jul 28, 2020
Solved

readycloud desktop

Two Macbook Pros running Mojave 10.14.6. Same antivirus program in background, same firewall settings, same permissions. Sitting side by side on same network, one connects to server via ReadyCloud se...
  • octoday's avatar
    octoday
    Aug 03, 2020

    Because ReadyCloud did not appear in the preferences folder — in Mojave, at least — and I could not isolate the problem, I went into the library and deleted every trace of ReadyCloud and reinstalled a fresh copy. Whatever setting differed from that on my other Mojave Macbook  Pro and Mac Pro was rectified and the app resumed normal functionality.

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
Jul 28, 2020

octoday

 

Welcome to the Community!

 

Have you tried reinstalling the app? Also, are you trying to access the same NAS and using the same account? If yes, try to toggle the service on the NAS and relogin.

 

HTH

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