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Forum Discussion

Paul_H_UK's avatar
Paul_H_UK
Guide
Jun 03, 2020

ReadyCLOUD Windows Desktop app not working after Windows update

Hello,   A number of users in our organisation have recently updated Windows 10 Pro to the latest feature release (version 2004 build 19041.264) and since then the ReadyCLOUD desktop app has stoppe...
Sandshark's avatar
Sandshark
Sensei
Jun 03, 2020

Another user has confirmed this incompatibility in another thread.  Netgear has not yet posted a response at to whether an update is immanent.

 

Microsoft has announced that there are bugs in that release, so it is possble it's due to one of those, not a Netgear issue per se.

 

If you need ReadyCloud, your best solution is to roll back to the previous version of Windows before the window of opportunity expires.

Paul_H_UK's avatar
Paul_H_UK
Guide
Jun 04, 2020

Thanks Sandshark for your response - at the moment we're not desperate to use the desktop app, so will wait for a resolution from Netgear/Microsoft to the issue rather than attempt to rollback Windows.

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