NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

debumitra's avatar
Dec 01, 2017

ReadyDR jobs don't send status email

I have several ReadyDR and non-ReadyDR backup jobs set up on my RN314. They are all set up to send me the status, by email, on completion. All jobs are set up to copy files/snapshots (as the case may be) between two ReadyNAS devices - the source is a RN314 and the destination is a RN424. Both ReadyNAS devices are running OS 6.9.1.

 

The non-ReadyDR jobs send email with the status on completion regularly and without and problem. The ReadyDR jobs don't send any status email at all.

The ReadyDR jobs are scheduled to run "Daily", on the RN314 which is the source,  as soon as the corresponding snapshot is taken (which is daily at midnight).

I have checked my spam folders etc. to see if the emails are coming but I am not getting them. That's not the case.

Is there any way of knowing what is going on here? Why are the ReadyDR jobs not generating and sending status emails?

Just to be clear, the jobs do run successfully; I can verify that by looking at the history and also by checking the destination ReadyNAS.

Also, it doesn't seem to be an alert or email set up issue as I get the status emails from the non-ReadyDR backup jobs.

Is anybody else facing this problem? Any insight? Please help.

Thanks.

10 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi debumitra

     

    Have you set the Backup to send Status and errors upon completion?

     

     

     

    Please note that ReadyDR does not send the full backup logs upon checking one of our NAS.

     

     

     

     


    Regards

    • debumitra's avatar
      debumitra
      Tutor
      Yes. All the ReadyDR jobs are set up to send both error and status on completion.
      Thanks.
      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Were you able to check if you are receiving failed ReadyDR jobs?

         

         

        Regards

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More