NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 102 blinking blue light and trouble accessing share
I installed a ReadyNAS 102 many years ago for a client who called me today saying they could not access the NAS share. They use it on Macs and PCs to store artwork and there is a shared folder called...
To be honest I really dont know. Its years since I had anything to do with it. I suspect no maintenance has been done ever but I think that might have been set up automatically. I did wonder if it was in the middle of something. They said it had been acting up all morning. Ive not heard back from them since they got back into it a couple of hours ago so maybe its sorted.
Unless they have data to which they don't want you to have access, I recommend you set them up with a "maintenance contract" where you check in on the unit periodically. A NAS is not a "set and forget" device, and a lot of end users are unwilling and/or ill prepared to do the proper monitoring, especially when they didn't even set it up themselves. Set up alert emails such that they go to an account where they can be forwarded to you and somebody in the organization where it's located.
Setting the unit up with ZeroTier will also allow you to access the unit remotely via SSH or the standard GUI instead of relying on ReadyCloud for remote access but not make them give you access to a company-wide VPN (if they have one).
There was a time when I had a couple such contracts myself, but I decided it was more work than I was willing to do at the level of compensation I was getting.
The drives may be what's getting old. Make sure you check SMART diagnostics, too. Trouble with drives can really bog down BTRFS.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
