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Readynas 102 extremely slow after update to 6.4.1
I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...
What firmware are you running?
Is the antivirus service enabled.
What firmware are you running?
Is the antivirus service enabled.
Dear StephenB
thanks for your reply, by following all threads on slow performance of 6.4.1 and 6.4.0 I tried to turn off the virus check and that solved the issue. System seems to perform normal now.
- reading all the contribution I am still staggered that Netgear issues an update with major flaws. It works if you turn off the virus check, it sounds like a car that after a check-up only drives in case the air bags are disabled. Other people are happy that Netgear does not write software for aeroplanes, and I join them in this opinion. How difficult is it to understand that most customers prefer no update above a disfunctional update that make you spend half the night finding a solution as the system is needed next day for work. The absolute limit is that they offer to give support at a rate of 107 dollars for a problem they caused themselves in the first place.
So, still thanks for your interest and maybe it helps somebody else who unsuspectingly pressed the updat button.
Joop
Don't know if you'll read this but like you I am stunned that Netgear can allow a piece of firmware, 6.4.0 to be rolled out with so many issues, then provide 6.4.1 which if nothing else has made it worse for me.
Then to rub salt into the wound when I raise a request for support they want to charge me nearly £100 for support to deal with an issue on a 102 which is only 18 months old and was working fine on 6.2.5.
The latest thoughts from Netgear is that I try a beta firmware. Like I fell off a Christmas tree. If a piece of supposed tested firmware wrecks my systems performance and ability to provide reliable backups do they really think I want to install some beta firmware?
I think the comment about aeroplanes was from me.
Don't know if you'll read this but like you I am stunned that Netgear can allow a piece of firmware, 6.4.0 to be rolled out with so many issues, then provide 6.4.1 which if nothing else has made it worse for me.
Then to rub salt into the wound when I raise a request for support they want to charge me nearly £100 for support to deal with an issue on a 102 which is only 18 months old and was working fine on 6.2.5.
The latest thoughts from Netgear is that I try a beta firmware. Like I fell off a Christmas tree. If a piece of supposed tested firmware wrecks my systems performance and ability to provide reliable backups do they really think I want to install some beta firmware? Which I definitely will not. At least at the moment I can access my data albeit slowly and my backups will take place but will take 4 hours instead of the previous 1 hour.
Hi YorkBoy,
There are other users who have experienced the same but was sorted out by disabling the AV feature of the ReadyNAS. As of now, this issue is being addressed and a fix will be available soon.
Kind regards,
BrianL
NETGEAR Community TeamThank you for taking the time to reply.
Yes Netgear have said the same thing many times and I have told them every single time that my AV is disabled.
At the moment I live with the 102 running very slow, the backups taking four times as long as they used to, I have a share which is shown as a hard drive which doesn't exist until I plug in my backup drive and it appears as an exact mirror except in name.
Back in October last year I had a fully working system, since 6.4.0 it's been a nightmare.
I have a readynas V1 it has always run faultlessly and I'm seriously thinking about reverting to that and scraping the 102 which has been problematic since day 1. The problems being caused without exception by firmware issues.
Theres a saying, when it ain't broke don't fix it.
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