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KristenM13's avatar
KristenM13
Aspirant
Apr 06, 2017
Solved

ReadyNAS 314 access from Mac extremely slow

We have a ReadyNAS 314 that is connected to our network. The PC's on our network are able to search and connect to the NAS fairly quickly, but the Mac Minis (OS 10.12.4 - Sierra) are having a lot of trouble loading files into a finder window from the NAS. It takes a very long time for finder windows to populate from the NAS. Upwards of 10-15 minutes sometimes. Any advice on how we might be able to correct this issue would be greatly appreciated. We are connecting through SMB on the Mac computers (but we've also tested it with AFP, but a change isn't noticed). Thanks so much.

  • Checking for updates didn't do anything for me. So I had to download and then upload myself. At first got an error message then the upload worked. Was able to move up to 6.8 and get the new SMB options. Applied the Enhance MacOS and now we're testing to see if it will make a difference. I appreciate all of the support from everyone. Thank god for this community. Have a great weekend everyone.

24 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    A backend change can be made to help with this. I've sent you a PM.

    • j0sh's avatar
      j0sh
      Aspirant

      Can I try this backend fix?  my SMB is half the speed of AFP

    • rherath's avatar
      rherath
      Aspirant

      Can you PM me the fix please. I have the same issue.

      • John_Exhart's avatar
        John_Exhart
        Guide

        I know this post is several months back but we are having a similar problem with slow access to our MAC's with OS Sierra 10.12.6. If anyone can help it would appreciated very much.

         

        John

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Just made the backend settings change and restarted the SMB service.

    • KristenM13's avatar
      KristenM13
      Aspirant

      Thanks a bunch for doing that. It seems to work faster at first, but then it slows right back down. I'm not sure what's going on. :( Maybe its something about how we have our network hooked up. I do appreciate your help, though.

      • KristenM13's avatar
        KristenM13
        Aspirant

        Additionally, now it seems the PC's on our network are struggling to connect to the NAS. THey connect but now it is really slow.

  • . Hi,

     

    I am sytem administartor and we have mix of PC and Mac at my workplace. We have a Netgear ReadyNAS 1500 with Firmware RAIDiator 4.2.30. When we access NAS shares from PC it seems to faster but with MAC's with OS Sierra are extremely slow to read/write shares. Is there any fix ?

     

    Thanks

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