Forum Discussion

Aspirant

Dec 07, 2015

Solved

Readynas 102 extremely slow after update to 6.4.1

I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...

Installation & Upgrade

StephenB
Dec 07, 2015
What firmware are you running?

Is the antivirus service enabled.

JennC

NETGEAR Employee Retired

Dec 26, 2015

Hello bigstar,

Can you try disabling SMB then re-enable it and see if there any improvement?

6.4.2-T59 (Beta 1) is also already available, you might want to try it.

Regards,

bigstar

Aspirant

Dec 27, 2015

After upgrading to 6.4.2-T59 (Beta 1) it seems like file delete operations and directory listing are still slow compared to 6.4.0

A folder with 3,000 files can take up to 30 seconds to list via SFTP and some files take up to 5 seconds for the delete operation to complete.

The RAID isn't scheduled to defrag for another couple weeks, but somehow I don't think that's the reason for the slowness.

BrianL2
NETGEAR Employee Retired
Dec 28, 2015
Hi bigstar,

Does the same behavior show when using SMB file protocol? or is this problem only specific to SFTP?

Kind regards,

BrianL
NETGEAR Community Team
- at4roku1
  Tutor
  Dec 28, 2015
  Hello,
  
  with 6.4.1 I also had the descibed problem with showing the thumbnials in folders with many pictures extremly slow. Deactivation of AV on NAS102 or WIN10 did not solve the problem. After updating to 6.4.2 T59 the problem is solved.
  
  There`s only one minor issue: Before 6.4.1 I had transfere rates between 90-100 MB/s on a 1 GB file. Now it`s between 60-70 MB/s. It only recovers to 90-100 MB/s after I restart the NAS. Unfortunately it becomes slow again after some minutes/hours.
  
  Is there I file in the system log that could give any indications? Any suggestions would be appreciated. Thank you,
  
  Robert
- bigstar
  Aspirant
  Dec 28, 2015
  Does the same behavior shows when using SMB file protocol? or is this problem only specific to SFTP?
  
  Naturally after the files were deleted I was unable to reproduce the same test with the same files.
  
  Testing with a batch of newly created files I was unable to reproduce the issue via SFTP, SSH, Samba, or FTP.
  
  I will keep an eye on the issue and report back if the problem persists.
  - BrianL2
    NETGEAR Employee Retired
    Dec 29, 2015
    Hi bigstar,
    
    Thanks for the feedback. Just keep this thread updated on what happens on your next test.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team