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Forum Discussion
JoopB
Dec 07, 2015Aspirant
Readynas 102 extremely slow after update to 6.4.1
I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...
- Dec 07, 2015
What firmware are you running?
Is the antivirus service enabled.
BrianL2
Jan 12, 2016NETGEAR Employee Retired
Hi YorkBoy,
I checked your support ticket and our L3 Engineer gave some insight about the issues that you've reported. Would you mind trying the Beta Firmware 6.4.2 (beta 2) and try another external USB storage to run your backup? It was also mentioned that network performance is also contributing to the slow R/W performance. Perhaps, connect your ReadyNAS to your PC and see if it improves.
I look forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
YorkBoy
Jan 12, 2016Luminary
Hi
Thank you for taking the time to reply.
Yes I am aware of the beta firmware but I am wary of trying it for the following reasons.
1) perfectly good tried and tested firmware 6.4.0 wrecked my system.
2) perfectly good tried and tested firmware 6.4.1 solved one issue (USB backups) but created other issues and slowed it down considerably.
3) a previous beta firmware for another earlier issue caused me problems which took days to recover from.
4) nobody as yet has bothered to look at my system using remote access even though back before Christmas this had all been arranged. I have sat and waited for someone from Netgear to contact me so I can show them this most perculiar issue which is as follows. I insert a USB hard drive for my backup and two devices appear as shares, the second being described as a 3.0_Slider (which is the name for a Corsair USB stick which was at one time used in the front USB for backup of particular data). This second device has exactly the same storage sizes as the hard drive and if I try to eject this 'ghost' drive the system ejects both the ghost and the USB hard drive. This problem of ghost shares occurred when I first bought the unit 18 months ago. A firmware update finally sorted it but now it's back but nobody else is reporting this.
5) I need my NAS for my work and really can't afford to create anymore issues.
Thanks again for your time.
John
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