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Forum Discussion
JoopB
Dec 07, 2015Aspirant
Readynas 102 extremely slow after update to 6.4.1
I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...
- Dec 07, 2015
What firmware are you running?
Is the antivirus service enabled.
mjcourtney
Jan 19, 2016Aspirant
I tried that initially with no change. But thought i would disable it again and then restart the server - success. Folders now load quickly again over SMB.
Will leave AV off until the next update. Thanks all.
Will leave AV off until the next update. Thanks all.
- mdgm-ntgrJan 20, 2016NETGEAR Employee Retired
It looks like there are multiple different issues being posted in this thread which does make it difficult to follow. When lots of users are posting in a thread it is difficult to provide more than general advice. Problems may appear to be the same to end users but have very different causes.
YorkBoy as you have anti-virus disabled your issue is a different one. Support has recommended you try 6.4.2 beta, but you can wait for the production release and follow up with support on that.
I certainly wouldn't recommend never updating the firmware. Firmware updates include bug fixes, security fixes and other changes which are beneficial. You may wish to visit the Community to see other user's feedback on firmware before updating to a release that you cannot downgrade from.- KCurtisFeb 16, 2016Aspirant
I have client that just call because they upgrade to 6.4.2 and the system started running slow. It is good that I found this forum and ask them to disable AV. It looks like it helped with the slowness. So I guess this has been a problem for sometime and never been fix. I would like some feedback on why it is so hard to solve this problem? I have been using Netgear Readynas for 10+ years at home and also installed for serveral clients. Great product for small business and normally works as required.
I think this started last year so over a 6 month problem that a company the size and quality of Netgear can find a solution? Please take care of the users that buy and support you by supporting us.
- YorkBoyFeb 16, 2016Luminary
Recently upgraded to 6.4.2 from 6.4.1 but no dramatic improvement, the thing is still much slower than it was when on 6.2.5.
As you say I can't believe how long this has taken to correct. I am advised by Netgear that my system needs a firmware update back in October and the NAS since then has run terribly.
I also seems crazy to me that if Netgear can't guarantee their firmware is bug free that users can't roll back to earlier times.
Netgear also need to understand that many users like me have businesses to run and better things to do than to find work arounds for their faulty firmware.
In future once the system is running properly again I will ignore all futher firmware updates and secondly when my NAS or anything needs replacing it most definitely will not be Netgear.
They have lost me as a customer and I have said so in many reviews.
As I have said before, we must be thankful that they don't write software for aircraft.
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