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Readynas 102 extremely slow after update to 6.4.1
I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...
What firmware are you running?
Is the antivirus service enabled.
6.4.2 is a good release and we are working on 6.5.0 with some new features along with some further bug fixes, security fixes etc. which we expect to post a beta for soon.
There are some one way changes in 6.4.x and where a downgrade requires a factory reset we block it. Otherwise we would occasionally have users whose backup is not up to date downgrading and losing data.
If you downgrade the firmware and run into a minor software issue in the future, but have access to the UI to update the firmware, then one of the first suggestions will likely be to update the firmware. Furthermore the exceptions to support policy that may be made at our discretion when running into issues after updating to the latest firmware can't be made when running into issues on an old firmware release.
YorkBoy support should be in contact with you to discuss the next action steps. There are two issues that you have encountered which will need to be troubleshooted separately:
1. backup to a USB drive using the front USB port of the RN102 causes the NAS to become unresponsive
2. backups are very slow since 6.4.x
6.5.0 does include the work in progress on a fix for the performance issue related to the use of the anti-virus service. There are still a few remaining issues with that being worked on.
mdgm wrote:6.4.2 is a good release
My experience with 6.4.1 and 6.4.2 is not so good. I only seem to be handling OS issue lately. I upgraded to 6.4.2, before copying 1 TB of critical data via Backup in Admin Page from a RN516 to a RN312, both in the same LAN on a Netgear 1Gb switch. This took weeks and held me back significantly in setting up my website. I couldn't even cancel the backup after it started because the Admin Pages were unresponsive. After the inital backup finally finished, I changed the backup to use rsync, to prevent the Admin Pages from freezing.
In addition I have a backup to rear USB on 516, that became very slow since 6.1.4. In older versions, full backup of 4 TB toke approx. 8 hours, now 4 days, while freezing up Admin Page and slowing network response dramatically! I had to switch to incremental backup, to avoid freezing up the system for 4 days during backup to USB.
mdgm wrote:YorkBoy support should be in contact with you to discuss the next action steps. There are two issues that you have encountered which will need to be troubleshooted separately:
1. backup to a USB drive using the front USB port of the RN102 causes the NAS to become unresponsive
2. backups are very slow since 6.4.x
Like YorkBoy, I still experience backup issues, as described above, so YorkBoy is not alone in this and I don't think it is exclusive to RN102. For me these are the main concerns:
- Backup to USB drive using the rear USB port of the RN516 causes the NAS to become unresponsive. Backup speed has decreased significantly (4 TB takes 4 days, before 8 hours). The Admin Page cannot be reached (it tries to reload itself after progress bar) and access from network is very slow.
- Backups between RNs are very slow in 6.4.2 and causes the originating NAS to become unresponsive. Backup speed is dramatically slow and 1 TB took weeks. The Admin Page cannot be reached (it tries to reload itself after progress bar) and access from network is very slow.
- These issues occur while AV is switched off in 6.4.2.
mdgm wrote:6.5.0 does include the work in progress on a fix for the performance issue related to the use of the anti-virus service. There are still a few remaining issues with that being worked on.
Good to hear that there is progress on the AV issue, but that doesn't solve the backup issues YorkBoy and I (and probably more RN customers) experience.
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