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Readynas 102 extremely slow after update to 6.4.1
I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...
What firmware are you running?
Is the antivirus service enabled.
Hi John,
I do agree that this has not been a good upgrade by Netgear. When planning a firware release that is non-downgradable it needs to be tested above and beyond normal levels. It's clear that it's not been tested. Even when my machine got back on line again I've not seen one single benefit to 6.4 over 6.2.
I've spent so much valuable time (I'm self employed) on the problems with 6.4+ as well as had my workflow slowed down considerbly. It's just left me diappointed and frustrated.
I will be downgrading to 6.2.5. I actually have an unboxed, RN104 here which I will bring up to 6.2.5, wipe and move over the disks and restore from backup. It will be brand new. I'll then try the downgrade procedure on the current machine and see if it works (with fresh disks). However I won't use the current machine as a primary server ever again. They will only be for secondary, non-essential backups.
I just borrowed a friends synology machine for a test and even though it's an old model (5 years old) it still blew the RN104 away. So I'm not spending any more money (sadly) on netgear. I'm putting money aside for a new synology server in the summer. I won't be recommending netgear to my colleagues anymore (I'm a photographer who also does IT consultancy for a load of other photographers - I've know of at least 22 other photographers who've bought netgear on my recommendation, luckily I've told them all not to upgrade from 6.2.5!).
My current machine won't boot in normal mode now. My previous support case has been closed so I will have to pay to open another. I think you can pretty much take for granted that opening another support case won't fix the problems. I'm not taking the risk wasting more money.
A really really big shame. So disappointed.
The sad thing is that based on the attitude towards users generally they appear not to give a jot.
I use a 102 and mentioned that I have business data on it which was met with the reply that a 102 is not suitable for business use. That really annoyed me. Grasp at any straw it seems rather than man up and just be honest. Actually my 102 is a home machine on which I have some business data is the truth as I said data is data, it's 1's and 0's the machine should still work properly. I am self employed and have servers at my premises. Would I use Netgear in my offices, no never, not a chance in hell based on this debacle.
My 102 is under warranty and speaking to someone I know in consumer law he says that based on my experience this firmware has rendered it unfit for purpose. I'm seriously wondering whether to follow that up.
Its a shame, made worse by almost total silence from Netgear.
Regards
John
Downgraded to 6.2.5.
Building volume.
Waiting to return the data.
Will report back then.
back on 6.2.5, volume resynced. now restoring data.
did a quick test, now getting old performance back. 38 write, 42 read!
hi
Thats excellent news.
Is it possible to give a walk through of the steps?
Regards
John
corinbishop wrote:
back on 6.2.5, volume resynced. now restoring data.
did a quick test, now getting old performance back. 38 write, 42 read!
Good for you. Some users on ARM systems who have tried downgrading didn't find it went so smoothly.
We are looking into performance issues for USB backups that have been reported on 6.4.x firmware.The ReadyNAS OS 6.4.x update was a major update including a major update to the Linux kernel from the 3.0 kernel to the 4.1 series LTS kernel.
Doing a major kernel upgrade brings a lot of benefits such as new kernel features, filesystem improvements, other enhancements and bug fixes. Doing such a major upgrade encountering a few issues is not unexpected and we've been fixing issues that have been encountered, most recently fixing the anti-virus issue in 6.5.0 Beta 2.
Looking at some of our competitors, some of them are running much older kernels (e.g. 3.10) so they will run into some issues that are fixed in the kernel we are using.
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