Forum Discussion

Aspirant

Dec 07, 2015

Solved

Readynas 102 extremely slow after update to 6.4.1

I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...

Installation & Upgrade

StephenB
Dec 07, 2015
What firmware are you running?

Is the antivirus service enabled.

YorkBoy

Luminary

Mar 15, 2016

The sad thing is that based on the attitude towards users generally they appear not to give a jot.

I use a 102 and mentioned that I have business data on it which was met with the reply that a 102 is not suitable for business use. That really annoyed me. Grasp at any straw it seems rather than man up and just be honest. Actually my 102 is a home machine on which I have some business data is the truth as I said data is data, it's 1's and 0's the machine should still work properly. I am self employed and have servers at my premises. Would I use Netgear in my offices, no never, not a chance in hell based on this debacle.

My 102 is under warranty and speaking to someone I know in consumer law he says that based on my experience this firmware has rendered it unfit for purpose. I'm seriously wondering whether to follow that up.

Its a shame, made worse by almost total silence from Netgear.

Regards

John

corinbishop

Guide

Mar 16, 2016

Downgraded to 6.2.5.

Building volume.

Waiting to return the data.

Will report back then.

corinbishop
Guide
Mar 16, 2016
back on 6.2.5, volume resynced. now restoring data.

did a quick test, now getting old performance back. 38 write, 42 read!
YorkBoy
Luminary
Mar 16, 2016
hi

Thats excellent news.

Is it possible to give a walk through of the steps?

Regards
John
mdgm-ntgr
NETGEAR Employee Retired
Mar 21, 2016
corinbishop wrote:

back on 6.2.5, volume resynced. now restoring data.

did a quick test, now getting old performance back. 38 write, 42 read!

Good for you. Some users on ARM systems who have tried downgrading didn't find it went so smoothly.

We are looking into performance issues for USB backups that have been reported on 6.4.x firmware.

The ReadyNAS OS 6.4.x update was a major update including a major update to the Linux kernel from the 3.0 kernel to the 4.1 series LTS kernel.

Doing a major kernel upgrade brings a lot of benefits such as new kernel features, filesystem improvements, other enhancements and bug fixes. Doing such a major upgrade encountering a few issues is not unexpected and we've been fixing issues that have been encountered, most recently fixing the anti-virus issue in 6.5.0 Beta 2.

Looking at some of our competitors, some of them are running much older kernels (e.g. 3.10) so they will run into some issues that are fixed in the kernel we are using.