NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RickPolaski
Sep 22, 2016Aspirant
ReadyNAS 102 update 6.5.1 and 6.5.2 DLNA not showing all files on devices.
ReadyNAS 102 update 6.5.1 and 6.5.2 DLNA not showing all files on devices. After updating from 6.5.0 I am now missing folders and files, they won't show up. missing 27 from one folder but will show some new folders that have been added, it cuts off part way into the letter W and no new files showing up in another folder. I have had no issues until updating the firmware. I have rebooted, rescanned, shutdown. I have removed the server from all 3 SONY blu-ray players and shut them down and started back up adding the server.
What else should I try? is there some limit to the number of folders or files I can place in one folder? Why would it show newly added folders but not the last 27 that have always been there?
8 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Were these files showing up before? If not, were you adding new media files to the folders around the time you upgraded?
- RickPolaskiAspirant
Yes, the missing files were there before the upgrades. I could see and use them on my device's.
- StephenBGuru - Experienced User
Sometimes an odd media file might cause the DLNA scanner to crash - perhaps a file with corrupt tags, or misnamed (an avi with an mp4 file extension for example).
There is a debug toggle for older ReadyNAS, but AFAIK there is none for OS6. You could try downloading the logs though, there might be something in upnp-av.log that gives you a clue.
Perhaps try moving the "W" files to a different share temporarily, and rescan. If the other files return, then there's something going on in the W folder.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!