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R7000 not showing connected devices
Last week I updated my Nighthawk R7000 firmware to V1.0.11.128_10.2.112.
Now it only shows 7 of the 22 devices on my network under “Device Manager” in the app and “Attached Devices” in the web admin interface.
Only a small subset of my 2.4 GHz and hard-wired devices are visible. Many of the 2.4 GHz and none of the 5 GHz devices aren’t there. Both networks are active and Smart Connect is enabled.
However, under “Access Control” in the admin interface, I can see everything, just not the band they’re connected to.
Anybody else experiencing this, or have any ideas as to what’s going on? I’m this close to installing DD-WRT or OpenWRT firmware.
Thanks, I did a factory reset and reloaded the firmware. Then manual setup everything. Seems to have solved the issue. Thank you!
8 Replies
Anytime theres an issue after a firmware update, I'd start with a factory reset. Maybe an old setting is causing issues.
Have you tried that?
After the firmware update to V1.0.11.128_10.2.112 only 3 devices showed up in the nighthawk app. I logged into the router and under Basic tab clicked Attached Devices and the same 3 devices showed. I went to the Advanced tab, clicked Administration,
Attached Devices and all the 16 devices showed up. I then clicked Security, Access Control and I put a check next to Turn on Access Control and Apply and then all the devices appeared both on the nighthawk app and the basic tab, attached devices. Hope this helps someone....As a work-around with v128, I simply ignore the “Attached Devices” list because it's unreliable and I only use the “Access Control” list to see which devices are currently connected and currently not connected. The device names in the "Access Control" list also accurately match the names that I assigned to the devices in the "Address Reservation" list.
It only shows 7 of the 22 devices on my network under “Device Manager” in the app and “Attached Devices” in the web admin interface.
Only a small subset of my 2.4 GHz and hard-wired devices are visible. Many of the 2.4 GHz and none of the 5 GHz devices aren’t there. Both networks are active and Smart Connect is enabled shaglechatspin.
However, under “Access Control” in the admin interface, I can see everything, just not the band they’re connected to.
Yeah, my old setting is creating a problem for me. Btw thanks for the new set up. Its working fine now.
Same thing is happening to me. In addition, I lost the radios - nothing could connect and rebooting didn't help. I did a factory reset and reloaded the old configuration. Same issue - very few devices show in the lists, although the radios are now accepting connections.
Do you know which setting was causing the issue?
Try a factory reset and this time, don't load the backup configuration from file and see if problem still continues.
Blackholexplore wrote:
Same thing is happening to me. In addition, I lost the radios - nothing could connect and rebooting didn't help. I did a factory reset and reloaded the old configuration. Same issue - very few devices show in the lists, although the radios are now accepting connections.
Do you know which setting was causing the issue?
