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yahtzee's avatar
yahtzee
Tutor
Oct 06, 2018

ReadyNAS 102

i have an NTFS usb drive attached to the rear usb port in my readynas,  It won't mount.  Any suggestions?  i have reformatted it so it is clean.

 

10 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    • What firmware are you running on the NAS?
    • Is the drive powered from an AC adapter, or is it using a power brick?
    • Does it have multiple partitions?
    • Have you tried the front USB port?
    • yahtzee's avatar
      yahtzee
      Tutor
      Firmware is 6.4.0 (don’t want to upgrade yet, when I upgrade it usually fails)
      Drive is powered from an AC adapter
      Single partition
      Front usb has another drive plugged in that does mount
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Since it could be a USB port failure, you should first try swapping the two drives, and see what happens.  Properly eject the front-port drive of course.

         

        Netgear did upgrade the Paragon drivers (which are used for NTFS-formatted drives) after 6.4.0, so I think upgrading is the logical thing to try.  Some of these changes were made in around 6.5.x, You'd need to upgrade to 6.5.2 before moving forward to current releases anyway.  So if both ports are functioning, upgrading to 6.5.2 would be the next step.

         

         

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