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Forum Discussion
ReadyNAS 104 - Cannot delete/move some files, even as Admin #26331978
Hi,
I have the ReadyNas104 with firmware version 6.4.1
Generally I've had no issues, until recently when I tried to delete some folders/files.
There is only one user/share which is myself. Finding it strange I logged in as Admin instead but still I was unable to delete/move some folders/files.
Whenever Ben/Admin try the only options available are copy,browse and recover - Pic showing no delete/move options
This isn't affecting most folders/files, just a select few.
Confused I clicked on Shares and double checked that Admin permissions are set to read/write which they are - Pic of permissions
I decided to try deleting the affected folders via Windows instead but got the error message that i don't have permission - Pic showing Windows error message
Using windows I discovered that the owner is 'root (Unix User\root)' which I assume is the readyNas OS? - Pic showing how Windows displays the owner info
Could someone please help me regain permission so that I can free up this unwanted 60GB of space.
Cheers
5 Replies
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Hello Benrb8157,
Welcome to the community!
Can you try please resetting permission on that share and see if that helps?
See How do I restore default file and shared folder access rights on my ReadyNAS OS 6 storage system?
Regards,
Thanks for the reply JennC but I'm struggling....
I say this because, following the steps through, I click on 'Shares' and see the following - When I click 'Shares'
Clicking on the folder in question ('Home Folders') redirects me to the 'Browse' tab.
Instead there is a cog/settings icon to the right which I can click - Cog icon
The popup that opens is very different to the guide you referenced. There is no 'reset' option, just two tabs at the top, 'Snapshots' & 'Access' - Here's the popup in question
Logically I thought maybe there'd be something under 'Access' but I was wrong - The 'Access' options
The 'reset' option IS available for all the other folders when I click the settings opton for them, just not for this one. Is that normal? - For example, the 'reset' option IS available for the 'Films' shared folder
Cheers
Hello Benr8157,
Oh, I didn't realize you were talking about the home shares. It doesn't have that option.
What's the authentication mode of the NAS? Is this integrated to AD?
Regards,
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