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Forum Discussion
ReadyNAS 104 - NIC failure #26137240
Up until yesterday, my eth0 NIC was working perfectly. Both eth0 and eth1 were set to static IPs and I bonded 1 to 0 with the inention of 0 remaining my primary IP addres of xxx.xxx.xxx.200. It appeared to work great. This morning I rebooted and my NAS was no longer available on .200 but instead on .201 which is eth1. I did a review of the back of my NAS and found both lights on NICs were green however, the light for eth0 was a solid green. I tried to delete the bond, but could not. Thankfully, I have a paid support contract. Support reviewed my NIC and believes eth0 has failed. They have escalated to level 3 support to confirm. Once they validate a hardware failure, they will RMA me a new chassis. I wanted to share to see if anyone has experienced this and if so, what was the outcome? It's odd that the green light is on, but no flashing. Instead, it's solid green and while logged into the Admin page the Network page shows eth0 to be grayed out. Please share your experience. I will share more when I hear back from L3 support.
1 Reply
If an RMA is required when you get the replacement unit I would suggest the following:
1. Put a scratch disk (must not be from your array) in the replacement unit
2. Update the firmware to the same firmware as what you were running on the dead unit (or if you do not remember firmware that would be at least as new)
3. Verify the firmware update is successful
4. Power down
5. Remove the scratch disk.
6. Move your disks across to the replacement unit (keep the order the same)
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