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ReadyNAS 104 - one NIC offline in a team (dead NIC?) ?
I have two ReadyNAS 104 devices, they are both identically configured. On one system both NICs are active (lots of lights on the switch) as they are configured for Adaptive Teaming, however the sec...
You would open an online support case. For an RMA if approved there are a few options.
You can send the faulty unit in after being given the RMA number and instructions on where and how to send the defective unit and wait for a replacement.
Or if you want a replacement quicker pay for advanced shipping of a replacement unit and then you send the defective unit back. You would need to provide credit card details so that if the faulty unit is not returned you will be billed for the replacement unit.
Support can explain these options and the costs involved.
MikeB666 wrote:
I have two ReadyNAS 104 devices, they are both identically configured.
On one system both NICs are active (lots of lights on the switch) as they are configured for Adaptive Teaming, however the second identically configured ReadyNAS only seems to be working on one NIC.
It is not the switch or cable (done the usual swap over) and there are no lights on the NIC port on the back of the ReadyNAS (as there are on the other port)
Now I am sure this used to be both ports active like the other ReadyNAS, so I broke the Team and it looks like one NIC is grey and the other is Green, so is this a hardware failure ?
Sounds like it to me. I'd contact support and ask about an RMA.
If so, as the ReadyNAS 104 is cheap is is possible to remove the disks after shutting it down and replace them in the same order in a new chassis and have it correctly use the RAID set so getting me back to a working system? ... just moving the disks to a new chassis viable (with no loss of data - as I do not want to have to re copy 7TB of data to it)
Yes. Best practice is to install the OS6 firmware you are running on the current NAS on the replacement (using a scratch disk). Then power down, insert the new drives, and you are good to go.
FWIW, you can similarly migrate to an RN300 or RN500. The general rule with OS6 is that you can migrate up (or level) but not down.
Ok - so assuming it is a dead NIC, just to clarify.
If I purchase a new chassis, use a scratch disk in a caddy to do the firmware update then if I install the original 4 4TB disks in the same slots in the new NAS as they were in the one with the dead NIC, they will be recognised as a RAID set and all the data will be intact etc. ? So I will not lose any data nor will I have to reformat etc the drives when swapped to the new chassis?
Thanks for your input.
Regards
Mike
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