ReadyNas 104 500 error

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fayazkhan wrote:

but i am unbale to Putty into Readynas where i am going to use linux commands, this is the first time i am working with ReadyNas issue not sure how to get technician mode and connect to CLI.

 

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You boot up in tech support mode - instructions for that are on pages 28-29 here:

• https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

You need to tell Putty to use telnet, not ssh. When you connect to the NAS, log in as root.  The password is infr8ntdebug.

Once logged in, enter this commands.  (Don’t enter the # part, that is just the prompt the NAS will give you).

# rnutil chroot

That will start RAID, mount the OS partition, and then chroot.  While it is possible to also mount the data volume, I suggest not doing this yet.

After that enter

cd //
du -d1 -h .

You should see something like this (taken from my own RN102)

4.0K    ./apps
523M    ./var
56K     ./media
11M     ./sbin
12K     ./dev
9.4M    ./etc
4.0K    ./proc
31M     ./frontview
4.0K    ./data
16K     ./lost+found
4.0K    ./boot
4.0K    ./home
4.0K    ./mnt
4.0K    ./srv
36K     ./root
4.0K    ./sys
270M    ./usr
24K     ./tmp
16M     ./opt
4.0K    ./run
30M     ./lib
6.0M    ./bin
892M    .

One (or more) of your folders will be a lot fuller than mine.  That is where the problem lies.  You can descend into those folder(s) with cd, and repeat the du command - that will eventually get you into the folder where the problem lies.  Once you find it, you'll either need to delete files that shouldn't be there, or (in some cases) truncate them.

If you need more help (or run into errors), post back - it is quite possible to do more damage if you make a mistake.

Do you have any apps installed?  If so, which ones?