NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNas 104 Continually resynching since adding drive
ReadyNas 104 has OS V6.8.0 and 2 x WD RED 4TB and 1 x WD RED 6TB (all in compatability list) Added a further WD RED 6TB with power on. Initially got Page_address+8 error on LED. Power-cycled as ...
Appears has finished recovery. Looks like it has lost some data from pictures share but other than that back as was. Guess just needed to give it some time.
Thanks Marty_M for the input.
Hello Froglet,
Based on the screen shot you have provided there is no data save on the NAS and it going to a sync process but it will take 57 days to finish the sync process. I am not sure what may have cause this behavior but I would recommend, since there is no data yet on the NAS to perform and factory reset the reconfigure the NAS again. For guide on how to reset the NAS you may go here.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
Thanks Marty_M
Just to clarify, there was definately alot of data on the NAS before I inserted the new disk to expand its capacity.
Hello Froglet,
Based on the screen shot there are 0 data and 0 free space and Resyncing is in progress, so I assumed that the there is no data save on the NAS. Since you have confirmed that you have data save on the NAS, I believe in order for us to address the concern this may require the NAS to be on telnet/tech support mode and seek assistance from engineers and/or higher tier who can remote in to the NAS and fix this from the backend. Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community TeamThanks again Marty
I had a look at the support costs before posting to the community and they are high. Not impressed that am expected to spend significant cash to resolve what is obviously a fault with the product.
Anybody out there know the commands Marty refers to?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
