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Solved
ReadyNas 104 Continually resynching since adding drive
ReadyNas 104 has OS V6.8.0 and 2 x WD RED 4TB and 1 x WD RED 6TB (all in compatability list) Added a further WD RED 6TB with power on. Initially got Page_address+8 error on LED. Power-cycled as ...
Appears has finished recovery. Looks like it has lost some data from pictures share but other than that back as was. Guess just needed to give it some time.
Thanks Marty_M for the input.
Thanks Marty_M
Just to clarify, there was definately alot of data on the NAS before I inserted the new disk to expand its capacity.
Hello Froglet,
Based on the screen shot there are 0 data and 0 free space and Resyncing is in progress, so I assumed that the there is no data save on the NAS. Since you have confirmed that you have data save on the NAS, I believe in order for us to address the concern this may require the NAS to be on telnet/tech support mode and seek assistance from engineers and/or higher tier who can remote in to the NAS and fix this from the backend. Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community Team
Thanks again Marty
I had a look at the support costs before posting to the community and they are high. Not impressed that am expected to spend significant cash to resolve what is obviously a fault with the product.
Anybody out there know the commands Marty refers to?
Hello Froglet,
Can you please provide a copy of the complete logs of the NAS, you may use web sharing website like wikisend and just PM me the download link. Based on the logs we can double check if the data are still there and what are the chances of recovering the data.
Regards,
Marty_M
NETGEAR Community TeamThanks Marty_M. Logs PM sent.
Some more info.
The drive leds are currently showing 1,2,3 solid blue - 4 flashing
The LED display now shows Recovery data 17.10% (this is increasing slowly)
I can only access the web front end by a re-boot, after it has been up for some time the url just times out after login
The logs show SMTP send fail. This is because I removed the mail server details when I managed to get in to admin page to prevent sending. Clearly I must have left the actual send options set.
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