NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNas 104 Continually resynching since adding drive
ReadyNas 104 has OS V6.8.0 and 2 x WD RED 4TB and 1 x WD RED 6TB (all in compatability list) Added a further WD RED 6TB with power on. Initially got Page_address+8 error on LED. Power-cycled as ...
Appears has finished recovery. Looks like it has lost some data from pictures share but other than that back as was. Guess just needed to give it some time.
Thanks Marty_M for the input.
I hade the same situation for my RN 104 but after more then 30 hourd of resync and around 50% of work done everything was stopped. In the initial configuration I had 2 disk WD RED 4 TB in RAID 1 full of data and added 2 more empty disk of the same model.
After the adding of the new disks started a resync process for countless hours and now the result is that no more data are avalaible on volume in the system. There are only one volume-0 RAID 5 with 0 MB and a volume RAID unknown with 0 MB!! All 4 TB that were in the previous volume are not avalaible!
Seem to me that the process to convert the previous 2 disk in RAID 1 to 4 disk in RAID 5 was failed and now the system is in a idle status with no possibility to make any progress.
What can be done now to recover my data at least?!
I believe the next best option would be to set the NAS on telnet/tech support mode and seek assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community TeamHi andycucca, Whilst mine was recovering I did re-boot it a few times. I did this from the power switch. Press once to activate LED message, again to get the power down message then again to initate shutdown. It generally took a while to perform the shutdown.
Hi Froglet,
Can you help me with a quick question please. I ran into the same problem, looking at the same screens, waiting for resync... Do you remember when your shares reappeared (e.g. what percentage the resync was standing)? MIne got to 24% overnight, just not sure how much more time I should wait before trying to ind other solutions...
Thanks, A.
... And also, Froglet, you wrote that you restarted the unit a couple of times - may I ask why did you do that?
Thx again, A.
Hi froglet,
I tried to shutdown and restart the system many time ... without result. Everything remained frozen as before. So I was obliged to use the technical assistance by netgear ... it seems that they have solved the problem, the resync process restarted and now the situation look at least normal. I see my data in the volume first of all!!
Afetr resync is completed I would be sure about the result but just now I now I have no lost my data!! This is a wonderful news for me.
Have a nice day
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
