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Forum Discussion
ReadyNAS 104 Disk Failure
Hi All, today I got a dreaded email from my ReadyNAS 104. Disk failure. Unable to look into it unitl I got home. I decided to bite the bullet and buy 2x10TB Iron Wolf's from Seagate. I've been meanin...
xander85 wrote:
Mon Jul 24 2017 9:45:26 Disk: Disk Model:ST4000VN000-1H4168 Serial:W301BY0X was removed from Channel 4 of the head unit. Mon Jul 24 2017 8:16:26 Disk: Disk in channel 1 (Internal) changed state from ONLINE to FAILED. Mon Jul 24 2017 8:16:22 Volume: Volume data health changed from Redundant to Degraded. Wed Jun 28 2017 11:23:04 System: Firmware was upgraded to 6.7.5.
This suggests that disk 1 failed, and then you replaced disk 4. That will destroy the RAID array.
That is the thing, I wasn't even home. This all just happened. And now it looks like I have lost everything. My theory is the array is just broken. Can this be rebuilt at all?
Support have offered the Data Recovery at a cost of about $275AUD. Would that do it?
It is a lot of money and I don't want to just throw it away...
xander85 wrote:
Support have offered the Data Recovery at a cost of about $275AUD. Would that do it?
It is a lot of money and I don't want to just throw it away...
Unfortunately there are no guarantees on data recovery (one reason why I always recommend at least one backup to a different device). But at this point if you want your data back, you will need to use some form of data recovery.
Another option is to try ReclaiMe - a data recovery package that some users have used successfully. That will require you to connect your hard drives to a windows PC (either with SATA or USB). ReclaiMe is also expensive, but it will give you some idea of what it can recover before you pay for it.
Another option is to try ReclaiMe - a data recovery package that some users have used successfully. That will require you to connect your hard drives to a windows PC (either with SATA or USB). ReclaiMe is also expensive, but it will give you some idea of what it can recover before you pay for it.
Thank you. This software states connect all NAS drives to one PC. Would that include the failed drive from disk one or just the three remaining.
Furthermore, what would be causing random remove/add of drives without physical interaction? This is what probably caused the issue in the first place...
Mon Jul 24 2017 23:33:08 Disk: Disk Model:ST10000VN0004-1ZD101 Serial:ZA213X4Q was added to Channel 1 of the head unit. Mon Jul 24 2017 23:32:29 Disk: Disk Model:ST10000VN0004-1ZD101 Serial:ZA213X4Q was removed from Channel 1 of the head unit. Mon Jul 24 2017 23:31:10 Disk: Disk Model:ST4000VN000-1H4168 Serial:W301BXR0 was removed from Channel 3 of the head unit. Mon Jul 24 2017 23:19:09 Disk: Disk in channel 2 (Internal) changed state from RESYNC to ONLINE.
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