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Forum Discussion
ReadyNAS 104 Disk Failure
Hi All, today I got a dreaded email from my ReadyNAS 104. Disk failure. Unable to look into it unitl I got home. I decided to bite the bullet and buy 2x10TB Iron Wolf's from Seagate. I've been meanin...
Update...
Data recovery people I took my unit & 4x4TB too has responded stating the drivers are actually in tact and no physical issues or damage has been reported. Leading me to the conclusion it is the NAS unit itself that has caused the issue. With my warranty expiring at the end of August. I will be seeking a warranty claim with them. Any further advice on this is greatly appreciated.
Hello xander85,
Did you avail the data recovery contract from Netgear? If so, the person who assisted you on recovering the data might be able to help you checking if there is something with the ReadyNAS chassis that it needs replacement already.
Regards,
Netgear's remote access to restore data would have failed due to the erratic unmount/mount of drives. The third party data recovery experts I took the drives too have virtually rebuilt the array and it is all in tact. They are recovering data to a 10TB I have supplied.
I have contacted support with my warranty concerns, yet I have not received a reply.
If anyone has had experience with this, please let me know. Or this topic can most likely be closed. Thanks.
Just an update to anyone that was following this. The retailer have deemed the unit as faulty and I received a full money back refund. Safe to say, I won't be using a Netgear NAS any time soon.
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