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Forum Discussion
glooz1
May 12, 2025Aspirant
readyNAS 104 doesn't start properly
Hello community, I'm french so i'm sorry for my english level. Topic: Suddenly my NAS didn't start properly. I pushed on start button and the NAS started but stopped after 2 seconds. I retr...
glooz1
May 19, 2025Aspirant
hello,
I have checked disks 1 by 1 with Sata to USB adapter. All disks starts properly. No electrical issue during the check.
all the disks are OK using seatool from seagate. No error message.
I have also used rs raid retrieve software which is new for me. Below, kind of informations it gives. On the four disks i have this screen. The software find 15244 files for each disks tested. There is one difference i don't understand. On the first disk, image below, you can see 3 disks on matrices RAID but when i analyzed the 3 other disks rs raid retrieve found 4 disks !!
disk 1 on RAIDdisk 4 on RAID
rs raid retrive exploring the disk i don't find my files for example pictures or films etc
files retrieve in one folder.... other folders have this kind of files but no jpeg or mp4
Sandshark
May 19, 2025Sensei
Just to be sure there is no language issue here: When you say the NAS "stops" after some period, you mean that it completely shuts down -- fans off, etc. Correct? That's the way I've been interpreting your posts.
- glooz1May 19, 2025Aspirant
Hello Sandshark,
I try again just right now:
i plug the power adapter and it starts automatically. no need to press the power button. The message welcome readynas storage appears.
5sec after, i thought it shut down but no, in fact, the message welcome readynas storage disappears, 1 sec after, i guess it retry to restart again with the message and after 5 sec, the message disappears and it try to restart again.
It does 3 or 4 times and it shuts down. I unplug the power adapter.
During "the start tentatives", no fan activity.
Thanks for your help
- SandsharkMay 19, 2025Sensei
If the fan never turns on or goes off, you definitely have a hardware issue. Nothing on the drives can do that (though, perhaps a drive with a hardware issue can). But I'm thinking it may be the fan that's the issue. The NAS will shut down if it doesn't detect the fan spinning.
- glooz1May 19, 2025Aspirant
Sandshark,
I tried. The fan on old and new chassis turns after 10sec when there is no disks.
When disks are present, the start takes 5secs before restarting again.....
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