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Forum Discussion
Readynas 104 drops out when copying to it
I have a readynas 104 configured with four 4tb drives in raid 5. I've managed to copy about 6tb onto the device without issue but now whenever I go to copy something onto the box, lets say a single 4...
"We"... ie me and third level support have tried that, deleted all existing snapshots, it makes no difference. It's a straight up F up with the firmware, THE READYNAS 104 FALLS OVER ONCE IT REACHES AROUND 70% CAPACITY!!! They can't get it to work in their own lab... I'll be fair and say the problem seems to be isolated 4 x 4TB drive configurations. They're using WD Red drives, I have Seagate ST4000DM000... the two most common 4TB drives on the market.
I've asked for a refund or an upgrade to a product that does work (baring in mind I bought this thing over a month ago and have spent many, many hours troubleshooting it for them)... apparently NO manager has been available to talk to me... seriously!!! a manager is supposedly calling me back.
Poor design and worse customer service... kudos to support though, they've put some time in as well... it's impossible to support something that doesn't work straight out the box!
I've asked for a refund or an upgrade to a product that does work (baring in mind I bought this thing over a month ago and have spent many, many hours troubleshooting it for them)... apparently NO manager has been available to talk to me... seriously!!! a manager is supposedly calling me back.
Poor design and worse customer service... kudos to support though, they've put some time in as well... it's impossible to support something that doesn't work straight out the box!
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