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Forum Discussion
neophytte
Apr 18, 2023Aspirant
ReadyNas 104 firmware update caused "Boot from USB - Failed" message
Hi, I have a ReadyNas 104 with 4Tb, 5Tb and 6Tb in three of the four slots. This morning I went in to look at the disk status and make sure I still had a decent amount of space after some rec...
neophytte
Apr 18, 2023Aspirant
Hi,
The firmware was probably 6.10.7 as I log in fairly frequently (once every couple of weeks) and did a firmware upgrade not long ago. It would have been reasonably up to date, unless there was a bunch of dot point updates together.
No, when I power down, remove disks and power up, I get the "Boot from USB - Failed" wording on the LCD screen.
Cheers
Richard
StephenB
Apr 18, 2023Guru - Experienced User
neophytte wrote:
No, when I power down, remove disks and power up, I get the "Boot from USB - Failed" wording on the LCD screen.
If you have any USB devices connected to the NAS, try again with them removed.
If that doesn't help, then it sounds like the NAS flash memory might have failed or gotten corrupted - that looks like a USB drive to the system. Hopefully corrupted, as the flash isn't something that can be replaced.
You could try the USB recovery again, and see if that resolves it. Use the 6.10.8 firmware on the recovery disk.
- neophytteApr 19, 2023Aspirant
Hi,
Thanks, but there were no USB devices connected.
I've used several differing flash drives and have had a couple which wouldn't read (with them installed, I got the same "Boot from USB - Failed" message), although with one of the Verbatim drives, it went through the recovery - which lasted considerably longer than when it went through yesterday (about 3 mins, compared to about 30 seconds), but after it shutdown and it restarted, I got the "Boot from USB - Failed" message again.
This also happened with another drive, one of the two Lexars I tried.
I also downloaded OS 6.10.7 and reformatted the most successful Verbatim, which went through the same motions. The only difference was that when the ReadyNas booted, I got a "Welcome to ReadyNas" prior to getting the "Boot from USB - Failed" message.
Are there any other suggestions? I'm not clear how doing a recommended firmware update has corrupted or otherwise caused issues with the flash memory ... ?
Thanks
Richard
- StephenBApr 19, 2023Guru - Experienced User
neophytte wrote:
I'm not clear how doing a recommended firmware update has corrupted or otherwise caused issues with the flash memory
Firmware updates do write to the flash memory - the install image is saved there, for use in an OS reinstall and/or factory defaults.
And like everything else, the flash memory will eventually fail.
neophytte wrote:Are there any other suggestions?
If it is flash, then there's nothing that can be done. About the only component in the RN104 that can be replaced is the power adapter.
I'm tagging Sandshark in case he has some other suggestions.
- SandsharkApr 19, 2023Sensei
ARM based ReadyNAS use U-Boot, not SysLinux in Flash like an Intel based NAS. That appears to be what has been corrupted. Of course, a USB recovery is supposed to fix that.
Do you regularly re-boot your NAS, or might this have been the first time in a long time? It may not be the update that caused the problems, but the mandatory re-boot revealed a problem you didn't know about.
What do you see with no drives installed?
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