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Forum Discussion
Davexyz2
Dec 03, 2015Aspirant
ReadyNAS 104 froze now will not boot msg btrfs_merge_bio_hook+a0
Readynas 104 2*6TB Reds +2*4Tb Reds. this is from 4 * 4TB. Firmware 6.4.0 Machine completely locked up overnight I had recieved a message that it had completed a balance. no ping, no ssh acce...
JennC
Dec 03, 2015NETGEAR Employee Retired
Hello Davexyz,
Were you able to boot the NAS when you updated to 6.4.0 or this happened after updating to 6.4.0?
Regards,
Davexyz2
Dec 03, 2015Aspirant
I updated to 6.4 withthe 4*4*tb disks from 6.25. Got about 80% full then the machine froze. would not respond to ping ssh network or power off from front panel. Had to pull power. on reboot Got message volume inactive all discs were red. So factory reset, reinstall data. Worked for a while i I think about a week then it froze as described above. Had to remove power. Tried OS install . Install os from USB, Boot to read only etc, nothing doing so Factory reset, reloaded data again eventually and the unit seemed ok. I then added the two 6Tb disks allowing each to resync. just in case it was to do with the machine being full even though there was about 1 Tb free on the unit.
the machine ran a balance got the message that the balance had completed OK but overnight the machine completley froze. And now I am left with the situation as decribed above once again. enough is enough.
What can be done please. It is sitting here with this message and the power light flashing doing nothing
- JennCDec 04, 2015NETGEAR Employee Retired
Hello Davexyz2,
I am sorry for the inconvenience you are experiencing. I guess the best people you can contact in this case is support center as they can escalate your case to an L3 expert who will remote in to see what's going on to your ReadyNAS.
You can also try sending PM to AlexP or mdgm, maybe they can help. Get the logs ready, if can't get to the admin page, use RAIDar 6.0 as it has an option for you to download the logs.
Regards,
- Davexyz2Dec 04, 2015Aspirant
the unit does not ping or present on the network with raidar 6 , v 4 or anything, so this is no-go as i stated earlier. So can you come up with another solution which involves the discs being in a linux box for recovery. As far a remote in etc the box is dead just this message and the blinking blue power light.. So I assume that I can junk all my devices as they are plainly not fit for purpose. I am even more annoyed now
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