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File copy froze Duo v1. Files and Admin now unreachable
A couple of days ago i was copying mp3's from my NAS.
Copying suddenly froze and NAS dishe network.
I eventually was able to reboot the Duo manually (soft rebooat; long-press-blinks-shut down)
After reboot the admin overview showed 0 mb of 1 tb used !!!
Could not access the files.
After a day or so i got a mail saying that the disks were now synchronized...?
Now i can neither access files, nor access admin.
The NAS is now only visible in RAIDar. No FW version stated. And most buttons grayed out...
t now ONLY is
Do you have a backup? If not first confirm that you have a Duo v1 by using this guide:
http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Then your priority should be to try to backup the data. You can use Linux reader on a PC to read disk 1 from the duo v1. It won't work with disk 2 (usually) and this won't work with later 2 bay models.
http://www.diskinternals.com/linux-reader/What disks are in the nas?
What firmware is on the duo?
Did you have ssh enabled?
Alternatively you can start by testing the disks:
Power down the nas, remove each disk and test them with vendor tools on a PC, use the long or extended tests.
If the disks are ok, what you do after this depends on the backup situation, and whether you have ssh enabled.
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Do you have a backup? If not first confirm that you have a Duo v1 by using this guide:
http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Then your priority should be to try to backup the data. You can use Linux reader on a PC to read disk 1 from the duo v1. It won't work with disk 2 (usually) and this won't work with later 2 bay models.
http://www.diskinternals.com/linux-reader/What disks are in the nas?
What firmware is on the duo?
Did you have ssh enabled?
Alternatively you can start by testing the disks:
Power down the nas, remove each disk and test them with vendor tools on a PC, use the long or extended tests.
If the disks are ok, what you do after this depends on the backup situation, and whether you have ssh enabled.
- It's definitely a v1. Bought long before 2011.
Most questions are hard to answer as i cannot check...but perhaps i Have a saved config file (if that's readable to anyone? Should I post file if I find it?)
FW-version is the next to last as i wasn't able to perform that update neither online nor with downloadfile. Can't remember the number...
Disks are two 1 tb I think and I don't believe ssh was switched on (that's for Remote management, right?)
Backup status is mixed. Personal photos I have copies, for music collection as well. Then some films, audiobooks and software copies I can mostly live without. But camcorder videos I only have on original tape, some were edited on the NAS.
So replacing these is weeks if not months of 9-5 work - and I doubt that I would manage to find everything.
(Feels almost time to look for a gun or a piece a piece rope now...)
Linux is not my turf.In that case you probably should open a support case and let us know the case number. Depending on the nature of the problem we may be able to attempt data recovery. Support could explain the costs involved and do note that a data recovery attempt may be unsuccessful.
It is probably worth having a look at disk 1 with Linux reader. You do not need Linux skills to do this and it shouldn't adversely affect the chances of data recovery subsequently. Just make sure you remove disk 1 with the nas off, then replace it with the nas off when you are finished.
Otherwise follow mdgm's advice.
Hello again and thanks for the advice.
I finally got some time to investigate this further and have tried the Linux reader.
Disk 1 seems to be OK. I can read the file directory structure and everything seems to be in place :-) What a relief!
Question is: Where do I go from here?
Backing the data up to a separate harddrive, obviously. But then.
What should I choose to replace the diseased Duo v.1?
- A current ReadyNAS model? Any suggestions?
(have very basic demands, the Duo was feature-wise quite OK)
- Another brand? Synology, QNAP and WD MyCloud seems to be receiving a lot of attention.
Or would it be likely that i could just insert my two existing disks into a current ReadyNAS model and expect it to work as before, more or less?
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