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Forum Discussion
readlouis
Sep 02, 2023Aspirant
ReadyNAS 104 Remove inactive volumes to use the disk. Disk #1
Recently got this error on my NAS when looking at the admin page. Was wondering if their was any solution to this issue any help would be appreciated.
AnishaA
Sep 11, 2023NETGEAR Employee Retired
Hello readlouis ,
And welcome to the NETGEAR Community! 🙂
As StephenB mentioned it might be a BTRFS file system error probably. We would require logs to investigate further. Are you falling under warranty? Please provide your Serial Number to check for support eligibility.
Have a lovely day,
Anisha A
Netgear Team
readlouis
Oct 04, 2023Aspirant
I have used the RAIDar app to look at the diagnostic information this is what i got.
- StephenBOct 04, 2023Guru - Experienced User
Do you have a backup of the data on the NAS?
If not, do you have experience with the linux command line (ssh)?
- readlouisOct 05, 2023Aspirant
I have a backup of the data and have used SSH a little bit in the past.
- StephenBOct 05, 2023Guru - Experienced User
readlouis wrote:
I have a backup of the data and have used SSH a little bit in the past.
Good to know.
The simplest solution is to do a factory reset, reconfigure the NAS, and restore the files from your backup.
The rationale is that the full root partition often results in corrupted NAS configuration files, so you have potentially more than one problem to try to manually fix.
Starting over gives you a completely clean system, so no possibililty that something missed in a manual repair will cause more trouble later on.
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