NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Readynas 104: Second Seagate Barracuda to fail
I just wanted to submit a support ticket but apparently Netgear abandoned individual customer support altogether, so this is my only option. The problem is that, within 3-4 months, a second Seaga...
Hello Mediasail,
Welcome to the community!
May I ask for the case number that support gave you?
You can use USB disk plugged in straight to the NAS and configure back up job to get the files. Or connect the NAS straight the computer instead.
Make sure as well to use disks that are listed on HCL.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
