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Forum Discussion
Hustomten
Apr 09, 2018Aspirant
ReadyNAS-104, Shares not visible/disappeared in admin page, and not possible to connect to,
Running firmware 6.9.3, Using X-Raid (RAID 5). Data 6,83 TB, Free 2,25 TB (25% free space), Total 9,08 TB. Has been working quite stable for many years but suddenly I have lost all connection to...
StephenB
Apr 09, 2018Guru - Experienced User
It might be best to use Netgear paid support for this (my.netgear.com). Possibly your configuration files have become corrupted. Netgear support is in the best position to sort out what's going on and restore them.
Hustomten
Apr 12, 2018Aspirant
Ok Thanks.
I have been waiting for the Scrub to finish, and now it is done, no error found so the data is there.
I "just" cant access/see it.
But I suppose that I have to contact support regarding this isse.
But thanks for your support.
/M
- mboonmanApr 24, 2018Aspirant
I have the same readynas 104 and after upgrade to 6.9.3 all my shares are gone! except for the home folder. The space is still in use.
I am getting a little nervous right now. Please provide a solution!
- StephenBApr 24, 2018Guru - Experienced User
mboonman wrote:
I have the same readynas 104 and after upgrade to 6.9.3 all my shares are gone! except for the home folder. The space is still in use.
I am getting a little nervous right now. Please provide a solution!
Paid support from Netgear is probably the best option (though data recovery is always quite expensive).
If you can connect all the drives to a windows PC, you could also try ReclaiMe software (also expensive).
Don't write any files onto the NAS (in fact you should reboot it in read-only mode). Writing more data will reduce the chances of getting your files back.
- mboonmanApr 24, 2018AspirantShares are visible in SSH... I will look into the matter tomorrow.
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