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Forum Discussion
jameso1
Aug 09, 2016Aspirant
ReadyNAS 104 Slow Transfer FW 6.5.1
Good day Netgear community, I recently upgraded to the latest FW 6.5.1, and not until today I went to transfer a bunch of files over from my Win 7 machine to the NAS, and found the transfer speed...
- Aug 19, 2016
Well well well, looks like eth0 was giving up the ghost. Swapped over to eth1 and away she went at full speed again. I actually never thought to try this out, I am extremely estatic, thank you Stephen. Now how do I go about getting this fixed under warranty? The unit was purchased 26/12/14 from S/Express and I have proof of purchase (invoice). It is my understanding these units have a 3 years hardware warranty?
mdgm-ntgr
Aug 09, 2016NETGEAR Employee Retired
Which firmware did you update from?
Do you have any apps installed?
Can you send me your logs (see the Sending Logs link in my sig)?
- jameso1Aug 09, 2016Aspirant
Hi mdgm,
The log indicates the firmware updated from 6.4.2 straight into 6.5.1 ?
I have the following apps installed; Anti-Virus Plus, osCommerce, PHPSysInfo for Readynas & SMB Plus.
I have emailed the log (zip file) per instructions.
Thanks for your help with this.
- mdgm-ntgrAug 09, 2016NETGEAR Employee Retired
Not sure what's causing this. Perhaps try turning off some of the apps and see if that makes a difference.
- jameso1Aug 09, 2016Aspirant
In the past, the apps never affected the transfer speed. Anti-virus is not enabled. osCommerce is installed but currently not in use, and I can not see how PHPSysInfo or SMB Plus would cause transfer speed issues. I will try powering down the NAS entirely and see if that makes any difference. If this fails, perhaps a factory reset?
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