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ReadyNAS OS 6.5.1 broke my RN10400
I am not sure if anyone else ran into this problem but I just updated my RN10400 from 6.5.0 to 6.5.1 and when it powers on it almost right away gives a boot from usb failed message. Because of this I am not able to get to the boot menu. Is there anyting I can do to fix this type of problem?
I tried all 13 USB sticks I had around the house and they all did not work and I was not able to get to the boot menu with or without a disk. I did purchase a new RN214 and after setting it up with a blank disk was able to move my 4 disk over to the new NAS without a problem. Then I happen to use the disk that I used to setup my new NAS and moved it to my broken NAS and what do you know. When the disk was setup from a good NAS now my broken NAS started to boot and did update from 6.5 to 6.5.1. So far it been working without a problem.
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Hello ekeck,
Do you have USB disk plugged in when booting it up? If so, is this for volume encryption? Please try without the USB disk.
Do you have full backup copy of files and how many disks are inserted? Does RAIDar still see the NAS?
Regards,
Thanks JennC,
I do not have a USB plugged in and I do have most of this backed up. RAIDar does not see this NAS or can I boot into the menu. I have also tried to restore many times using USB restore. Whats is strange is I always reboot the NAS before I do a upgrade so it does look like something with 6.5.1 broke this. My warranty just expired last month and from what I am reading there is nothing I can do to fix this.
Hi ekeck,
Here's what you can do (assuming you have all files backed up somewhere). Could you take a picture of this error message on the LCD screen so I can pass it to our colleagues?
1. Remove all your hard drives (label/mark them).
2. Install a new (fresh) drive and setup your system.
3. Once setup, ensure it is running 6.5.1 (official firmware).
4. Turn off your system, remove the lone (fresh) drive that you've installed.
5. Re-insert all your original drives in the same order or arrangement.
6. Boot up your system normally.
Hope this helps!
Kind regards,
BrianL
NETGEAR Community TeamBrianL,
I forgot to mention that I already tried the following
1. Remove all your hard drives (label/mark them).
2. Install a new (fresh) drive and setup your system.
and I was not able to setup a fresh drive as it gave a boot from usb failed message. I also tried resoring from usb with the fresh drive just to be sure.
- The RN104 booted ok from the HDD, then the flash was updated properly...
That seems to confirm that the flash wasn't updated properly and that none of the 13 USB sticks worked for the USB boot recovery! :OHello ekeck,
That's good to know it got fixed.
Thanks for sharing the steps you took. We greatly appreciate your contribution.
Regards,
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