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rseche's avatar
rseche
Aspirant
May 31, 2020
Solved

Readynas 104 stuck on normal boot

My Readynas lost power and now when it boots up it's stuck on boot menu.  When I press the backup button to cycle through the options it gets stuck at normal, that is "boot menu normal". I've unplug the machine, and tried to access the os reinstall and other boot menus with the same result. The machine starts the boot process as soon as I connect the power, without me pressing the power button. I've tried removing the three drives and putting them back in the right order and still the same result.  The system does not show up on the network. Please help.

  • That sounds like a possible power problem.  But quite possibly within the NAS where it converts the 12V from the brick to the internal working voltages, not the external brick.  Probably no need to panic, but you should pay close attention for at least a while, especially to any voltage warnings in the logs.

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    • rseche's avatar
      rseche
      Aspirant

      No. It doesn't give an error no disk installed, it always boot up to the boot menu.  When i press the backup button, its stuck on normal. Using RAIDar and readycloud, there's no device found on the network. 

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        rseche wrote:

        No. It doesn't give an error no disk installed, it always boot up to the boot menu. 

        Ouch. Not a good sign.

         

        Is the NAS still covered by the 3-year warranty?


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