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datacloud's avatar
datacloud
Aspirant
Aug 18, 2016
Solved

ReadyNAS 204 no ethernet connection #27311475

After rebooting my readynas will no longer get an IP address. On shutdown it displays a "do_exit+890". It won't shut off and I have to pull the plug. The green light is on all the time on one of the ...
Booting
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  • BrianL2's avatar
    BrianL2
    Aug 25, 2016

    Hi datacloud,

     

    It seems like the replacement unit has been shipped. Kindly post back if you have further questions.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

datacloud's avatar
datacloud
Aspirant
Aug 21, 2016

Actually yes. I tried going through the site a couple times and it gave me an error at the end. I was just trying again today actually. I filled the product and the hardware issue and hit submit and it lands on an error page. I can't seem to get any contact info or open a hardware RMA. Could you kick off the process for me?

BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Aug 21, 2016

Hi datacloud,

 

Try filling out this form or access your MyNETGEAR account to open a support ticket.

 

Hope this helps!

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

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