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hysten's avatar
hysten
Aspirant
Oct 23, 2017

ReadyNAS 2100 will not boot

Hi. Our ReadyNas 2100 is not accessible on the network after bootup. We followed the process to reinstall the OS as per the instructions in the following link https://kb.netgear.com/24872/How-do-I-a...
Business Discussions
  • hysten's avatar
    hysten
    Aspirant
    Oct 23, 2017
    Hi. No it does jot respond to ping, albeit the NIC cards both light and blink. RAIDar does not find it in the network.

    Thanks.
    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Oct 23, 2017

      Ok.  Try powering down, then remove the disks (labeling by slot).  Then power up again, and see if RAIDar finds it.  It should discover it, and report a "no disks" status.  Replace the disks with the NAS powered down.

       

      This will tell you if the issue is with the disks or the chassis.

      • hysten's avatar
        hysten
        Aspirant
        Oct 23, 2017
        Thanks. I will try as suggested.
        Could it be the operating system is corrupted? I tried to access the boot menu to reinstall the OS but it didn't work as per instructions from the Netgear support site.

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