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Forum Discussion
hysten
Oct 23, 2017Aspirant
ReadyNAS 2100 will not boot
Hi. Our ReadyNas 2100 is not accessible on the network after bootup. We followed the process to reinstall the OS as per the instructions in the following link https://kb.netgear.com/24872/How-do-I-a...
hysten
Oct 23, 2017Aspirant
Hi. No it does jot respond to ping, albeit the NIC cards both light and blink. RAIDar does not find it in the network.
Thanks.
Thanks.
StephenB
Oct 23, 2017Guru - Experienced User
Ok. Try powering down, then remove the disks (labeling by slot). Then power up again, and see if RAIDar finds it. It should discover it, and report a "no disks" status. Replace the disks with the NAS powered down.
This will tell you if the issue is with the disks or the chassis.
- hystenOct 23, 2017AspirantThanks. I will try as suggested.
Could it be the operating system is corrupted? I tried to access the boot menu to reinstall the OS but it didn't work as per instructions from the Netgear support site.- StephenBOct 23, 2017Guru - Experienced User
The boot menu is in flash, so a corrupt OS partition on the disks shouldn't have interfered with that. Of course getting into the boot menu on systems w/o LCD panels can be confusing.
So trying RAIDar w/o disks seems like a sensible next step - if RAIDar can't see it, then something is wrong with the chassis. That includes the possibility of flash memory corruption.
- hystenOct 24, 2017Aspirant
Hi. I removed the hard-drives and turned the NAS drive on. The status is still the same. On the netowrk it cannot be found. One strange thing I noticed is that even without the hard-drives, the lights 1 to 4 still come up.
Could it be that I cannot access the Boot Menu as suggested on the website because our NAs drive has an older firmware?
Thanks and regards,
Anthony.
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