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peterdeleu's avatar
peterdeleu
Follower
Feb 12, 2020
Solved

ReadyNas 212 - Email alerts

From time to time (+/- 2 times a week) I get an email alert that communication with my NAS is lost. Always exactly 3 minutes later I get en alert the communication was restored.

Example: https://imgur.com/a/vBrm72P

I don't see anything wrong with my device and during that period my internet connection is ok.

 

What could be the reason for this?

  • peterdeleu

     

    Welcome to the Community!

     

    Checking the screenshot you have provided, you connected the ReadyNAS to Insight, the notification you are receiving is due to the NAS dropping out of the connection on the Internet and then reconnecting back.

     

    Not really sure what could be the main reason but I don't think it is some kind of a problem. It might be due to the NAS refreshing it's connection to Insight. It is just that Insight is sending a notice that the NAS went out or went to a break and came back :)

     

    The dropping out of NAS on the Internet might not be affected since it reconnects almost at the same time. It is possible that the Online alert is being sent on a later time.

     

    HTH

     

     

    Regards

     

     

1 Reply

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    peterdeleu

     

    Welcome to the Community!

     

    Checking the screenshot you have provided, you connected the ReadyNAS to Insight, the notification you are receiving is due to the NAS dropping out of the connection on the Internet and then reconnecting back.

     

    Not really sure what could be the main reason but I don't think it is some kind of a problem. It might be due to the NAS refreshing it's connection to Insight. It is just that Insight is sending a notice that the NAS went out or went to a break and came back :)

     

    The dropping out of NAS on the Internet might not be affected since it reconnects almost at the same time. It is possible that the Online alert is being sent on a later time.

     

    HTH

     

     

    Regards

     

     

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