Forum Discussion

ajbarnard1977

Aspirant

Sep 06, 2018

ReadyNAS 2120 - remove inactive volumes

Hey community. Got the dreaded "Remove inactive volumes to use the disk.Disk #1,2,3,4." today. I scoured the forums, tried to shutdown, let sit, reboot - no dice. I had 4x 4TB drives in it, then remo...

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JohnCM_S

NETGEAR Employee Retired

Sep 09, 2018

Hi ajbarnard1977,

Welcome to the Community!

Yes, there are no major issues on your drives based on the disk_info.log.

You can check the kernel.log or the systemd-journal.log. You may be able to see more information there on what caused the issue.

Regards,

ajbarnard1977

Aspirant

Sep 16, 2018

Hi John. Sorry for the late response, I was on holiday for a week. Could I send you those 2 other logs, none of it makes sense to me.

Thanks,

Drew

StephenB
Guru - Experienced User
Sep 17, 2018
ajbarnard1977 wrote:

Hi John. Sorry for the late response, I was on holiday for a week. Could I send you those 2 other logs, none of it makes sense to me.h

When you send logs to Netgear for analysis, you should always send them the full log zip file.
- ajbarnard1977
  Aspirant
  Sep 17, 2018
  Thanks Stephen, I PM'ed him :robothappy:
  - JohnCM_S
    NETGEAR Employee Retired
    Sep 18, 2018
    Hi ajbarnard1977,
    
    Thank you for providing the logs. We will review it first.
    
    By the way, do you have a backup of your data?
    
    You can also try booting the NAS to Volume Read-only and check if you can access the data on that mode. You may check this link for the steps on how to access the boot menu and select the Volume Read-only.
    
    Regards,