Forum Discussion

ajbarnard1977

Aspirant

Sep 06, 2018

ReadyNAS 2120 - remove inactive volumes

Hey community. Got the dreaded "Remove inactive volumes to use the disk.Disk #1,2,3,4." today. I scoured the forums, tried to shutdown, let sit, reboot - no dice. I had 4x 4TB drives in it, then remo...

Other Discussions

JohnCM_S

NETGEAR Employee Retired

Sep 20, 2018

Hi ajbarnard1977,

We have reviewed the logs. We don't see where the balance started while doing the resync of a new disk. It was seen on the logs that the system was kept rebooting while it was resyncing. The RAID is up but there is some issues with the file system.

Your balance only takes 10 minutes to run which is not a bad time frame, but just very busy for 10 minutes. It should not have affected the syncing. It looks more like the system was kept shutting down, then pulling disks might have caused it.

Data might still be intact but you will need a recovery service for this. NETGEAR support also offer this service (https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service) or you can go with 3rd party data recovery service.

Regards,

ajbarnard1977

Aspirant

Sep 21, 2018

Thanks JohnCM_S for parsing those logs. If there is an issue with the filesystem, can I remove all the HDD's and do a manual reset of the system with 1 new HDD and then start introducing existing drives? I just feel like I did everything right inorder to expand the capacity and something went wrong on the hardware/software side. <shrug>

Thanks,

Drew

StephenB
Guru - Experienced User
Sep 21, 2018
ajbarnard1977 wrote:

If there is an issue with the filesystem, can I remove all the HDD's and do a manual reset of the system with 1 new HDD and then start introducing existing drives?

You can do a factory default, but that would destroy all your data, so you'd need to restore it from backup.

There's no reason to start with one disk, you can do the factory default with all drives in place. The process is described on page 15 of the hardware manual: http://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf