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Solved
ReadyNAS 2120 Corrupt Root Error
Inherited the above device from an acquisition. Looking to repurpose it for some light storage use. Have gone through the Factory Default process and the OS Install process to clean it up. RAIDar ...
lschumacher wrote:
After loading the other drives and starting the sync process, drive one started showing a failure.
That probably explains the persistent corrupt root.
If the drive is newly purchased, it is better to return it to the seller than the manufacturer. The seller will exchange it for a new drive, preserving the full warranty. The manufacturer will give you a recertified drive with a much shorter warranty (typically 12 months).
Maybe give it one more try, but this time zero the drives with vendor diags (seagate's seatools or western digital's lifeguard). Lifeguard's write test includes a "quick" option which is enough to delete the partition information, so the disk looks blank. Booting up with blank disks will automatically trigger a factory install (no need to use the boot menu).
There is no point in following the factory default with the OS reinstall - the factory default does a clean install of the OS on the disks.
Thanks for the response and tips. I ended up deleting the partitions through Windows and it still wouldn't work. I pulled all of the drives except one and it finally finished to the point I could access the web interface. After loading the other drives and starting the sync process, drive one started showing a failure.
I'll probably pull it, start over with one of the other drives and get drive one replaced since it is still under warranty. I'll post a follow up when done.
lschumacher wrote:
After loading the other drives and starting the sync process, drive one started showing a failure.
That probably explains the persistent corrupt root.
If the drive is newly purchased, it is better to return it to the seller than the manufacturer. The seller will exchange it for a new drive, preserving the full warranty. The manufacturer will give you a recertified drive with a much shorter warranty (typically 12 months).
Follow up. I've narrowed it down to which drive, but the drive still performs perfectly fine with Windows loaded or just a single Windows slave. I can say that the NAS will finish the install, go through the firmware updates, and sync as long as that drive is not the first drive.
Since it's inherited, I don't have proof of purchase. So I'll have to go through the manufacturer on the drive replacement. Thanks again for the responses.
Hi lschumacher,
Thanks for the update.
Please feel free to open a new thread or update this one if you need to add anything else. I will be keeping this open for a few more days.
Regards,
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