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Solved
ReadyNAS 214 4-Bay - 4th bay stopped working
Hi,
I have had the 214 for a few months. I had installed 2 extra disks to fill the entire 4 bays within the last 2 weeks. Everything was working fine until this morning; then I got the volume d...
Hi jquiogue
Welcome to the Community!
It will be better if you contact Support and request for RMA. You can login to my.netgear.com and register your product, once done you can then create a case for Phone or Chat Support to request for a Hardware replacement. RN214 provided that it is purchased brand new from an authorized reseller will have 3 years Hardware Warranty from purchase.
Have you tried connecting the new disk on a computer if it is being detected? If yes, then there really might be an issue with the SATA controller with the disk not being detected and the chassis will have to be replaced.
Hope this helps!
Regards
Hi jquiogue
Welcome to the Community!
It will be better if you contact Support and request for RMA. You can login to my.netgear.com and register your product, once done you can then create a case for Phone or Chat Support to request for a Hardware replacement. RN214 provided that it is purchased brand new from an authorized reseller will have 3 years Hardware Warranty from purchase.
Have you tried connecting the new disk on a computer if it is being detected? If yes, then there really might be an issue with the SATA controller with the disk not being detected and the chassis will have to be replaced.
Hope this helps!
Regards
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